Understanding Report Views

What each report section shows and when to use it

5 min readArticle 5 of 9 in Reports & Analytics

Understanding Report Views

Custom reports can include up to six different view sections. Each one provides a different perspective on your assessment data.

Executive Overview

What it shows: High-level summary cards with key metrics — total assessment count, average score, compliance rate, and top findings.

When to use it: For quick summaries, board presentations, and stakeholder updates. This is the most commonly selected view.

How to read it: Focus on the average score and compliance rate for an at-a-glance health check. The findings count highlights areas needing attention.

Scorecards & Compliance

What it shows: Domain and control area score breakdowns across all assessments in scope. Shows mean, median, min, and max scores for each domain, with expandable control areas.

When to use it: When you need domain-level detail to understand which compliance areas are strong or weak across your organization.

How to read it: Look for domains with wide score ranges (high max, low min) — these indicate inconsistency. Domains with consistently low scores need focused improvement.

Findings & Actions

What it shows: Aggregated findings table organized by severity (critical, high, medium, low, info), showing counts by status (open, acknowledged, resolved, accepted risk).

When to use it: When tracking remediation progress across assessments. Useful for compliance meetings and action planning.

How to read it: Focus on open critical and high findings first. A high number of unresolved findings indicates systemic issues.

Drill-Down Analysis

What it shows: Question-level pass/fail rates with coverage indicators. Shows how many assessments answered each question and the pass rate across the group.

When to use it: When you need the most granular view — which specific questions are causing failures across assessments.

How to read it: Questions with low pass rates indicate common weaknesses. Partial coverage indicators show where template version differences affect the data.

What it shows: Score progression charts bucketed by month, showing average scores and assessment counts over time.

When to use it: When tracking whether compliance is improving or declining over time. Useful for periodic reviews and trend analysis.

How to read it: Look for upward or downward trends. Sudden drops may indicate process changes or new requirements.

Weekly snapshots

In addition to monthly assessment trends, the Compliance Overview captures a locked-in weekly readiness snapshot for each framework. Snapshots are keyed to the Monday of your tenant's local week — i.e. the Monday in the timezone configured for your workspace, not in UTC.

That means if your workspace is set to Sydney, your next snapshot row appears on the Australian Monday; if it's set to New York, on the New York Monday. Once written, a snapshot row is never rewritten — historical points won't shift retroactively, even if more responses are graded later in the same week. The next row will appear on the following local Monday.

Operational Metrics

What it shows: Process efficiency statistics — total assessments, average and median days to finalize, completion rate, and response activity.

When to use it: When evaluating the efficiency of your assessment program. Useful for program managers and operational reviews.

How to read it: High finalization times may indicate bottlenecks. Low completion rates suggest assessments are getting stuck.