PII Scanner

Running workspace-wide PII scans, reviewing results, managing flagged content

4 min readArticle 1 of 3 in Tools

PII Scanner

The PII Scanner helps you identify and manage personally identifiable information across your workspace.

What Is the PII Scanner?

The PII Scanner is a workspace-wide tool that scans assessment responses and uploaded files for personally identifiable information (PII). It helps ensure your compliance data doesn't inadvertently contain sensitive personal data.

Running a Scan

1.Navigate to PII Tools in the sidebar
2.Click Run Scan
3.Select the scope:

- Entire workspace — Scan all assessments and files

- Specific assessment — Scan a single assessment

- Date range — Scan content from a specific period

4.Click Start Scan

The scan runs in the background. You'll be notified when it's complete.

Reviewing Results

After a scan completes:

  • View the results summary showing total items scanned and PII found
  • Results are categorized by PII type (SSN, email, phone, etc.)
  • Each result shows the source assessment, question, and flagged content
  • Severity is indicated (High for government IDs, Medium for contact info, etc.)

Managing Flagged Content

For each flagged item, you can:

1.Review — Examine the flagged content in context
2.Redact — Remove or mask the PII
3.Dismiss — Mark as a false positive or intentionally included
4.Escalate — Flag for the workspace owner to review

PII Types Detected

TypeExamplesSeverity
Government IDsSSN, passport numbersHigh
FinancialCredit card numbers, bank accountsHigh
Contact InfoEmail addresses, phone numbersMedium
PersonalDate of birth, physical addressMedium
NamesFull names in certain contextsLow

Best Practices

  • Run scans regularly, especially before sharing reports externally
  • Establish a PII policy for your workspace
  • Train respondents to avoid including unnecessary PII
  • Review and address findings promptly